Within first two years from the original purchase date, we will replace the original motor with a new one free of charge.
The original motor is required to be returned to SP Final Drives for warranty evaluation. Upon return and completion of the evaluation, motor found covered by warranty will be replaced and we will ship the replacement motors to you.
We will pay shipping cost, to and from our location.
Over 2 Years - 15% Lifetime Replacement Discount
For motors purchased over 2 years and longer, we also offer a 15% lifetime replacement discount. Shipping is still free.
Simply contact us when purchasing the new motor two years after the original motor was purchased, we will apply a 15% discount based on the current purchase price for the same model of the motor.
We do not need the old motor returned to us. You can keep the old motor for spare parts.
SP Final Drives ships for FREE to customers located in the continental United States.
Shipments to Alaska and Hawaii will be subject to additional shipping and handling costs.
For international orders and delivery additional shipping and handling costs will apply.
Customer may choose their own shipping company or courier services for international shipping. SP Final Drives will not be responsible for shipment loss, delay, damage, misroute, or otherwise incurred while in transit.
Returns and Exchanges
We accept returns and exchanges within 30 days after delivery of the product.
Returns and exchanges must be in new and unused condition with original packing material.
Original sales receipt must accompany returns and exchanges.
Customer pays all return and exchange shipping charges.
All returns and exchanges must be authorized by SP Final Drives and are subject to a 15% restocking fee.
15% restocking fee will be deducted from the original amount billed and the remaining balance will be credited back to the original credit card or original payment method.
If customer receives an incorrect item as a result of our mistake, no extra charges will be incurred to the customer. Upon returning of the original item, we will replace the item and pay the additional shipping charge.