Frequently Asked Questions
How long does the shipping take?
If you are located in continental United States, most of the deliveries will take less then 3 business days. Rural areas and regions not serviced daily by major shipping carriers may require more time for delivery.
What are my payment choices?
If the check out is through our website, credit card would be the only payment option. We can also take debit card or credit card over the phone.
When will my order ship?
We will prepare for shipping and schedule for delivery with the shipping carrier after we have received the payment. If payment is made after shipping deadline, we will schedule it for the following business day.
What is the returns policy?
We accept returns and exchanges within 30 days after delivery of the product. Please visit our Shipping & Returns page for details regarding our return policy.
How to track my order?
Please visit our Track Order page and enter your email address to track your order.
I have a question on my charges?
Please contact us at firstname.lastname@example.org if you have any questions regarding the charge on your credit card or debit card.